{"id":10382,"date":"2024-02-10T16:17:19","date_gmt":"2024-02-10T16:17:19","guid":{"rendered":"https:\/\/anteprima.shop\/?page_id=10382"},"modified":"2025-06-03T16:32:24","modified_gmt":"2025-06-03T16:32:24","slug":"livraison-et-retours","status":"publish","type":"page","link":"https:\/\/www.anteprima.shop\/fr\/livraison-et-retours\/","title":{"rendered":"Livraison et Retours"},"content":{"rendered":"\t\t
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\n\tShipping<\/span>\n\t\n\t\t<\/rect><\/rect><\/svg><\/span>\n\t\t<\/rect><\/svg><\/span>\n\t<\/span>\n<\/h5>\n
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Our delivery time for the production of the dog bed or sofa is typically between 3 to 5 business days for our artisan to complete the crafting process. Once the item is ready for shipment, Nous exp\u00e9dions via BRT\/DPD<\/strong> avec livraison en France en 2\u20133 jours ouvrables<\/strong> apr\u00e8s confirmation de la commande. Aucun frais de douane \u2014 nous livrons au sein du march\u00e9 unique europ\u00e9en. D\u00e8s l'exp\u00e9dition, vous recevrez un e-mail avec votre num\u00e9ro de suivi. Pour toute question, contactez info@anteprima.shop.<\/p>\t<\/div>\n<\/div>\n

\n\tCustoms, duties and taxes<\/span>\n\t\n\t\t<\/rect><\/rect><\/svg><\/span>\n\t\t<\/rect><\/svg><\/span>\n\t<\/span>\n<\/h5>\n
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En commandant sur anteprima.shop, vous pouvez faire vos achats en toute confiance. Aucun frais de douane \u2014 nous livrons au sein du march\u00e9 unique europ\u00e9en, donc le prix affich\u00e9 est le prix que vous payez.<\/strong> Aucune surprise, aucun frais suppl\u00e9mentaire. Prix transparents, transactions simples.<\/p>\t<\/div>\n<\/div>\n

\n\tDamage<\/span>\n\t\n\t\t<\/rect><\/rect><\/svg><\/span>\n\t\t<\/rect><\/svg><\/span>\n\t<\/span>\n<\/h5>\n
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Please inspect your merchandise immediately upon delivery, and report any damage to the company within 24 hours of receipt. Customer bears full responsibility for any damage not reported within this 24-hour period. Ante-Prima Srl is not liable for any damage or defects resulting from improper handling of the product or damage caused by pets.<\/p>\t<\/div>\n<\/div>\n

\n\tReturns policy<\/span>\n\t\n\t\t<\/rect><\/rect><\/svg><\/span>\n\t\t<\/rect><\/svg><\/span>\n\t<\/span>\n<\/h5>\n
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Our return policy allows for returns within 14 days of the delivery date. To be eligible for a return, the item must be unused and in the same condition that you received it. It must also be in the original packaging. Please note that return shipping fees, including any applicable customs charges, are the responsibility of the customer. Certain items, such as personalized or custom-made products, may not be eligible for return. Returns may be made, but will require a valid Authorization which may be requested by contacting the customer service by email at info@anteprima.shop.<\/p>

When making a return, please provide the following information:<\/p>

  1. Name & Full address<\/li>
  2. Order number<\/li>
  3. Items to be returned<\/li>
  4. Reason for return<\/li><\/ol>

    Please pay close attention to the following items:<\/p>

    • Please check all your boxes as soon as you receive them. Ante-Prima Srl cannot be responsible for any missing or damaged goods if we are not notified within 24 hours from time received.<\/li>
    • Items that have been installed or not in original carton or packaging are not returnable.<\/li>
    • We will credit your account once a return has been inspected and is determined to be valid.<\/li><\/ul>\t<\/div>\n<\/div>\n
      \n\tWARRANTY<\/span>\n\t\n\t\t<\/rect><\/rect><\/svg><\/span>\n\t\t<\/rect><\/svg><\/span>\n\t<\/span>\n<\/h5>\n
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      We offer a warranty on our products to ensure your satisfaction. Please note that the warranty applies only to visible defects. If you encounter any issues with your purchase, please contact us within 30 days from the date of purchase for assistance. We may request photos of the issue, and at our discretion, determine if the warranty is applicable and opt for a replacement. For more information about the warranty and our returns policy, please refer to our Terms and Conditions<\/p>\t<\/div>\n<\/div>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

      Livraison DDP \u2014 Droits et Taxes Inclus Anteprima livre dans le monde entier en DDP (Delivered Duty Paid). Tous les droits de douane et taxes locales sont inclus dans le prix affich\u00e9 \u2014 aucun frais suppl\u00e9mentaire ne vous sera demand\u00e9 \u00e0 la r\u00e9ception de votre commande. Chaque panier et canap\u00e9 pour chien est fabriqu\u00e9 \u00e0 […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-full-width.php","meta":{"_acf_changed":false,"_trash_the_other_posts":false,"footnotes":""},"class_list":["post-10382","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nLivraison et Retours \u2014 Livraison DDP Gratuite \u2014 Anteprima<\/title>\n<meta name=\"description\" content=\"Livraison mondiale DDP (droits et taxes inclus) sur tous nos paniers pour chien. Droit de r\u00e9tractation 14 jours selon l'Art. 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